Take 5 mins to explain to me that these kind of delays can happen and just be honest and transparent.

Definitely use some form of (cloud-based) app to keep track of your properties, in a way that the financial and operational in's and out's are transparent to you and your partners.To that end Quickbooks Online has come a long way for financials.

It's a lot of work if you want to do well for the tenants but can pay well if you are transparent with both the city and potential/current tenants.

Managing expectation of all parties to the deal and being transparent builds relationships (Family or not).

We are very transparent with them.  

@Jeremy Davis you're just a Stone's throw away.I worry about the discrimination aspect, however my plan/goal is to create transparent guidelines for our judging criteria that will help insure quality tenants (kind of leaning towards a points based system).

So in Bill's case of helping his friend out and getting a fee regardless of full transparency etc etc I believe he needs to be a RE broker to do that whether Bill is or not I do not know.Additionally pretty much every state has a Disclosure law that RE agents must have the sellers sign IE property disclosure form...and these are required by law in every state I have done bizz in..

When I got on a board in a small Condo, I realized property manager was not responsive, didn't use email or any online management tools such as buildium for transparency of expenses/income and was not invested in their property management business.

Every transaction needs to be transparent but it also needs to be done from the basis of it being understood by a prudent person, if your deal is so convoluted that you think you have to CYA in doing it, you're already over the line.This also goes for acknowledgements, having others acknowledge that they about to be shot has all the same issues mentioned above as to disclosures.

They kind of give up expecting professionalism, same day call backs, transparent booking, thorough tenant screening, fast and economical repairs, etc. and just hope for someone that doesn't rip them off.