He insisted on micromanaging them and communicating with them himself, put them on "payment plans" that resulted in them getting even further behind, ignored my suggestions to serve 5-days, then looked at his account one day and realized just how far behind they were and that they would need to be evicted (we've already been through one - a few of them I was able to get on track), and blew up blaming everyone but himself.

Innago does everything that we need it to: communicate with tenants, listings, applications, leases, maintenance requests, invoicing, and rent collection...

I've communicated with Scott via email a couple of times and he was responsive and nice.

Prolonged enthusiasm can be exhausting (failed offers, tours, travel) one way to remain engaged is to stay connected and in constant communication.

Clear communication for the scope of work and EXACTLY what your expectations are vs what your contractor thought you wanted. 

Assets identified in this study include:AppliancesElectrical and communication systemsFurniture and fixturesCeiling fansWindow treatmentsOffice equipmentsFlooring7.26% of the total depreciable basis was classified as 15-year class life.

And there's the risk that the basic package or few packages included in the overall offer might not offer enough coverage for some homes.It might be helpful to survey your community to see what everyone thinks if you are friends with any neighbors or on a platform like NextDoor or wherever your community offers a networking/communication opportunity. 

Not gonna turn this forum into political views lol Back on the topic for the original question@Eddie Torres I agree with the others, some communication to the seller about how you're not a large firm buying up the property to bull doze and put a Walmart in is well within the safe to disclose content.You being a family man and purchasing this property for you family's financial well-being is to me noble.

The growing list of issues include multiple poor quality tenants damaging properties and breaking leases with no recourse, and non-existent communication/accountability from property management to the point where I have zero faith in their personnel correcting the issues I'm experiencing. 

Could you share more information, such as , did you buy it close to where you live, what softwares are you using to automate, are you self managing or have a PM in place for maintenance and bookings and also communicating with guests?