With closing costs and carrying costs I will probably have left into the property around 10k - 15k but I would have captured 100k in equity and I’ll be cash flowing about $400 - $500 a month.

Were you able to reposition it and exit with a nice equity capture or are you still holding it?

A chatbot can both capture visitor contact information while providing answers to their questions.A chatbot is the 21st century approach to automating your marketing.

Some have a written lease, but then they make additional verbal agreements that aren't captured in the lease. 

Just enter the info you need to capture, "Rental Receipt" and the amount and date - and then generate the receipt.  

The other big one in my book is a new brewery that was recently opened in Hazel Park as well as a restaurant opened by a celebrity chef.

With 100% occupied properties, there is less room to add value and capture upside.As far as vacancy, the higher the better. 

I'll go over each of your points -- the big thing to takeaway is that you're going to get people onto your site from solid SEO and digital marketing, capture them as a lead with an optimized landing page, and proceed to keep them as a visitor to your site with valuable and extensive content.1) SEO — Great idea keeping this as the #1 point.

. - Since all the tasks I assign to them are done on the computer [even the cold caller is using everything cloud based (auto-dialer, CRM)], I just make screen capture videos on various tasks, using Filmora (free version allows screen recording).

The areas and feedback provided so far have been super helpful and I've been using Asana to capture the info and plan our next steps.