I'll send you a Connect request to get the conversation going!

Some of your requests may fall outside this manager’s standard practices, and customizing services for each client isn’t practical for most PMs.

I find it to be a really good selling point for tenants and with the better quality units I have less maintenance requests. 

Should tenant fail to response, you would request a default judgment and under the proposed facts it would be granted in all likelihood.

Account Closed a PMC has two options to get liability insurance (tenant slip & fall) protection:1) Get added to owner's policy as Additionally Insured (NOT named insured).2) Setup a master commercial policy and add every property they manage to it and then charge those owners the cost of the policy.Otherwise, a PMC CANNOT get liability coverage on a property they have no ownership interest in.So, nothing wrong with their request.

I have an idea for you, sending a connection request.

I'll send you a DM/Connection Request. 

I requested a link to the replay but haven't gotten a response.

I am going to send an email requesting that I be contacted for these expenses, but is it also fair for me to request reimbursement?

They told me they only adjust every few months, it has been over 7 months since I made several requests.