You'll always have the luddite stragglers but it's the response time that matters, not the avenue. 

Post with more detail, in the above forum, and hopefully you'll get some rational responses. 

What your conveying here Kristi is an expectation that others be responsible for your success.

✅ Demonstrate that you are a good person to work with.Be responsive, transparent, and friendly.

I mean one of these posters was told their "turnkey" property had dangerous sidewalk conditions questioning how "turnkey" the property was and their response was the tenant's don't care about the sidewalks.

Send a document once and ensure it includes a deadline for their response and a consequence for failing to respond.

At this point you would be the owner and thus responsible for managing the property yourself or hiring a property manager to get the property rented (if it isn't already).Then after an agreed upon period of time (probably after your collection falls off and your credit score improves), then you can refinance the loan with another lender (like a bank, credit union, or HML) and payoff your family member.Thank you so much for your reply! 

Sorry to jump on the back of this original post but I have a follow-up question to this response.

How was their responsiveness and flexibility?

Well, I can say from my personal experience owning only A/B located properties, if you maintain all appropriate licenses, take care of your properties, and are responsive to your tenants its smooth sailings.