Trust me, everyone is going to point the finger at someone else, and if you get involved likely the finger will be pointed at you by both parties.Send the message and let them know that this behavior past a certain time is not allowed and obnoxious before at anytime of the day violates the tenants rights. 

Hi Benjamin, I'll shoot you a message and we can connect to talk specifics. 

I'll send you a message as I tried to post his contact info but BP didn't let me post it.

Feel free to message me anytime for any insights.

I will message you and we can pick a time.  

There are a lot of good meetups for real estate investors in the area that would be good to grow your network and learn from others that are and have been in your shoes as a new investor, message me and I can share on some specific monthly meetups.Also sharing some multifamily data, this is Boston proper so it has an interesting trend compared to the rest of Massachusetts.

If you want to do it yourself, be ready to answer text messages at 3 AM, solve problems within a 2 hour window, deal with contractors who aren’t able to “turn” a vacancy quick enough, and guests who want “instant” gratification.  

Quote from @Jacob Sloop: Sent you a message Sean ! 

If you need anything - feel free to shoot me a message.

Quote from @Jackie Liu: Hello BP member, I have a friend who currently owns several SFH rentals that is currently managed by a PM in Indiana, according to them the PM has been unresponsive for 3 months, all their attempts to reach the PM has been uneventful (phone, message, etc.).