You a restaurant saying how dare a customer expect there food WITHOUT hair in it, a mechanic saying how dare the customer expect the auto to be fixed when it leaves, a pilot saying how dare the passengers expect you to "fly sober"....  

Deals with "hair" on them take time, strategy and a good amount of luck, but they do turn into gold mines. 

And the "issue" with the downstairs shower is that the water pressure is lower, shower head points down not out, but its a handheld style so we tell her to hold it to get the water where she wants, "well then I have to wash my hair with two hands".

And the death-song has been the moment any accountability crops up for such a consumerism, the laser focus of protecting the consumer economy means blame Blame BLAME someone, something ANYTHING else for the falter because we "need" the consumerism...... 

@Alexandra Reeves, in my experience, tape measure or laser measure is about the only reliable measuring device.  

If you are okay with someone painting over your original woodwork (even though the lease says they can't) or ruining your marble countertops when they dye their hair (true stories) then you may be emotionally hardened enough to rent your original home that you have lovingly designed.Consider, also that at times you will have to carry two large mortgage payments and decide if you are willing to do that.

It grabs the colors from the tool (looks like a little almost laser).

It's not a very big repair, but that's a pretty good price to get this done with and out of my hair.

Anyway, he mentioned it's horse hair plaster and lathe throughout.

God bless them, they are often wonderful waiters and hair dressers and service people and . . . .