Unfortunately, we get too many calls from clients that got the run around, poor communication and service and/or were the victims of a "bait and switch". 

You want them all to be able to communicate well with you and with each other.

However, the process was extremely cumbersome, communication was inefficient, and the loan fees were inflated compared to other deals I have seen from fellow investors.We will be ready to begin the refinance stage of our next project in the coming days, as renovation is finishing up and we are screening tenants.

Poor or No Communication PlatformsEffective co-living communication platforms are characterized by:1) usability2) accessibility3) commitment of involvementThis can be done through house email lists, whiteboard, group texts, etc.

Yes, agree with the above:--good communication with your insurance company--liability insurance-- fencing, signage and safety measures in place

If you are not getting the value from and you have clearly communicated your wants and needs then you fire them and interview more. 

The squeaky wheel wins in development so I'd recommend you staying on all communication with the city so that you can see the communication and push as the owner.

.✅ Stronger Tenant Relationships – Being involved directly allows you to build rapport with your tenants, which can lead to better communication and longer leases.Cons of Self-Managing❌ Time-Consuming – Dealing with maintenance requests, late-night emergencies, and tenant disputes can quickly become a second job.❌ Legal Risks – Chicago has strict landlord-tenant laws.

You want a platform that has built in TCPA protections as well as a multiple communication channels besides voice such as SMS and email.

Keep things above board and hire people who have good accounting and communication.