I would send someone to their office and find a new PM immediately.

If the case was substantial, I would imaging your lawyer could subpoena the officers to have them testify to what they witnessed. 

They were supposed to have it completed January 1st apparently, but their website still says "The Office of Tenant and Landlord Affairs will publish the Tenant Bill of Rights in the near future.

The challenge with S8 in this scenario is you always have a piano over your head and all a tenant has to do is call the code office to create an issue for you. 

The spacious primary suite features a private full bath with double vanity, while the flexible layout provides options for bedrooms, an office, or hobby spaces.

Commercial/offices?

The withholding can also be stopped altogether, and only actual taxes owed will be collected by filing form MW506NRS at least 21 days prior to settlement and filing it with the Comptroller of Marylands office to get the exact actual tax owed calculated. 

I initially had no clue to the comment so went to permit office.

Keep detailed records of repairs, improvements, and rental income, and consider working with a CPA specializing in real estate to ensure you're taking full advantage of deductions and strategies like passive losses, home office deductions, or even the Qualified Business Income deduction if applicable.Good luck!

Regarding next steps, I agree that the best way to approach this would be to have one person act as boots on the ground and the other person handle the back office related items.