I did minor improvements to both of those, but unfortunately had to replace the roof on each (Flat roofs suck, lesson learned).

this is JUST FLAT INSANE what they people have done..  

It was character building for sure but I knew it was unsustainable.

The only other fee we charge for this program is a flat $1,500 services fee.

@Deirdre Lizio see a lot of competiting PMCs start with a pledge of doing it better than "what's out there".Always interesting to revisit them 3-5 years later - after they've experienced the reality of challenging tenants AND owners.Look no further than Evernest: they started out with flat fee management at $99/month and promises of better & fairer service & pricing.Now they're at 10%, capped at $199/month - wonder what changed?

But a big difference when your costs stay mostly flat.) whether the property is positive or negative $100-$100/mo should make zero difference to you.

I'll just add that having many SFRs, duplexes, 3-flats already that helps the transition.

I am always fully transparent and the owner in that situation is a long standing business associate that knows my character, experiences and background, strengths and weaknesses included.

People who live in an area their whole lives (most people), have a certain set idea in their head about the character of different towns and different neighborhoods.

The lot is flat and level, so we only need a short gravel driveway.