They want to pick up the phone and call or text and get an instant response from their cleaners.

I spoke with them over the phone a few times and they seem super pro about everything.

I do not set up TV, internet, or phone for tenants. 

See, Nada, only new phone."

At the same time exchange phone numbers .

I literally laughed through the phone at his suggestion, because I was broke, in debt, and in every way and unqualified borrower, and the lending environment in 2012 was probably stricter than it had been since the invention of the 30yr mortgage.

A phone call will answer all the questions or a quick visit is better, set an appt. 

I think that this is a reasonable request to remove a personal phone number from the forums.

But this one doesn't return investor phone calls or request for financials.

Contractor burnout is another concern.Owners like to think it's so easy to just pick up the phone or send a mass email to get contractors beating down their door to give them a bid and hopefully get the job.Doesn't work that way!