Don't give up, the bank is not human - they are machines - they don' care, they have no emotions, there is no one to negotiate with, they go home at 4pm, they can afford to keep the property until it falls apart.........GET AGGRESSIVE!

It sounds like you did your homework, stayed patient, and only pulled the trigger when it made sense systematically; not just emotionally.  

According to wreg.com, the couple has filed a 1.3 million dollar lawsuit against Arnaiz and is alleging that they have suffered from emotional distress, anxiety and loss of sleep.

Also, a lot of it has to do with being emotionally invested, and I definitely am at this point in my life.

@Christian Bors You're letting your emotions get in the way of your business.  

I have learned to leave emotions out of it and had this policy that I told to EVERYONE.

Service animal is for disability, therapy animal is for easing mental or emotional stress.

There's no emotion involved.It's similar to Walmart sourcing for inventory.

@Dan D.I think the short answer is that it is an Emotional reason rather than a mathematical one.

Decide all that stuff now while you have cool heads, if you don't and then try to do it when tempers or emotions are high, well it will not be nice.