@Parker Pattschull you should get a response within a day or two.  

There are only a hand-full of people who would even be willing to take on a job/responsibility like that.

And one more question I've worked with 3 REA thus far but so far none of them communicate timely (it usually take 2-3 days to get a response even when I'm letting them know I want to offer on a property) is this common?

Quote from @Kathy Kifer: @Michael Plaks - I just came across your response to this question.

Hi Dan, thanks for your response.

I anticipate my response may receive some criticism on this forum since I’m a newbie to the game.

This level of service is NOT typical for the Lehigh Valley, and it’s certainly not what we’ve experienced with our PM or others we know in the area.A property manager should be proactive in tenant placement, responsive to inquiries, and transparent about efforts to fill vacancies.

@Nadir M. our lease specifies the resident is responsible.

The responses from this group have been incredibly helpful. 

They are MUCH more responsive and even managed to recuperate most of the owed rent via landlord/tenant assistance programs.