Hopefully. y'all can form an LLC and hire a bulldog attorney for a class action suit to at least try to get financial documents from Norada Capital Management. to find out what exactly went wrong.

But I really don't know, I'm not an agent or a lawyer, so please seek professional guidance, for sure!

You need a skillset that you can manage tenant's expectations and enforce the lease with a professional but firm manner.

Kind of like a cash for keyshttps://martinezlawcenter.com/new-rental-laws-in-california-...Most of the long time investors I know haven't had problems but if you get a "professional tenant" in look out and call your RE attorney.  

I was hoping to get some professional opinions and expertise. 

Her and her husband are getting older so they hired us to manage. 

I hired an architect last week and he will submit plans to the city next week.

I am sure there are other good choices out there, but strongly recommend them.Stessa is lacking tenant communications and maintenance tracking, but overall stands up pretty well as free, or nearly free.Buildium is pricey and has a learning curve, but if you are going to exceed 20 units, definitely look to migrating to a real professional package like buildium

Readers should seek professional advice.

(that is, assuming you've hired an agent with experience, market knowledge, and the wisdom to be able to guide you to what you're looking for).