@JD Martin the biggest issues have been related to furnaces, hot water, a missed clean, and broken hot tub. generous refunds have ranged from 25-100%, it really just depends on variables like nightly rate, guest demeanor, impact on their stay, etc. 

Instead when the washer drained water went everyone.

We had redone a brand new kitchen and included a new water line for a refrigerator cold water dispensing.

You'll see the usage drop significantly once they start to play for it.Get three quotes from HVAC companies, and if you don't have any I would ask contractors and realtors for referralsGino

@Jacob NevarezGeneral red flags include many days on market (60 days+), few photos available online, under contract & reactivated multiple times, and no price drops if it has been on the market a while.

I am very new to this and I am a fish out of water just flopping around trying to figure it out. 

In the next few months, I'm looking to get a standard CA NAA lease with RUBS included for billing the water and sewer, as well as requiring tenants to have their own renters insurance, as that is not something they are currently required. 

Would you mind dropping a link to your Airbnb?

For emergencies (fire, water, structure) they should call Latchel who then, in theory (again, never had to test it yet...thankfully!)

I recently heard from my tenant about consistently high water bills—over $1,000 each month.