In that case I don't go back and forth, I simply tell them they can have a refund for unused nights if they leave immediately. 

However, if ego dictates to upgrade the photos, you simply create a Zillow account, put it as "For Sale By Owner" for a price higher than it would sell for, upload the desired photos, wait about a week and then cancel the FSBO.

You might want to consider the costs and work of simply selling and acquiring new property.

I would charge the tenant as it sounds like more than what might be considered normal holes in the walls.

Just like you said with most real estate agents as well - many are incredibly lazy, unfocused, or just simply have no idea what they are actually doing.

Can you multiply cash flow simply by changing the type or adding doors (from SF to MF).5.

Most lenders will try to steer you away simply because they don’t know how to do them.

Simply switching the right refis on or off you can see NOLs accumulate or deplete and the impact on returns. 

A good PM should be on top of this and not simply ride out the market shifts.Technology & Reporting: What tools do they use to monitor guest interactions, maintenance, and property performance?

When you find yourself in a hole, stop digging.