We've been in communication about getting everything repaired until they found out the contractor said it would take approximately 4 to 6 weeks to fix the spots of drywall that have been removed and to repaint, etc, and now their responses to my texts are less and less.

A CRM helps automate communication, track leads, and measure sales performance.

Beyond the formal checklists: no evictions, 3-4x income to rent, prior landlord references, employment checks; I would also look at things like responsiveness to communication when we are setting showing, were they on time to showing, did they look me in the eye and shake my hand, did they show up to showing high?

In fact, you shouldn't communicate with them at all.Read your lease.

Tenant portals, online rent payment systems, and automated communication channels process large amounts of personal data.

Some other measure.... or some combo of the above or any other fair & equitable method appropriate for your situation.As long as it's easy, clear and well-explained in writing - and plainly laid out in the Tenants' leases - it will be fine! 

I need some helps and advices on my next move.I'm thinking to sell my rental property to get $150,000 cash in hand, then look for a Duplex/Triplex in Garland, Grand Prairie, Irving, or Arlington to do a House Hacking method to put only 5% down.

Terrible communication.

It just sounds like the BRRRR method but for business.

The communication has been awful and the seller is furious over the one week delay, mostly because the lender will not commit to a date.