I just don't understand what happened here.Your PM could do a better job by requiring the tenant to take pictures or video so they understand the issue and can share that information with the plumber.

Sounds like you put in a Bonafide game player but no worries, they suck at the game.

I have heard about ALE Solutions & DAN Housing from Jesse Vasquez's YT videos and i'm enrolled with them.

Playing the long game, it's not for those chasing rainbows, definently for the LT planned methodical focus. 

I just watched their video.

Having a PMS with automated reminders has been a game-changer for us too, making it easy to manage renewals without much manual follow-up.

I've bounced around social media watching many videos, but decided to follow along the BP forums.

I actually just made a whole video about how I pick virtual mailboxes on my YouTube Channel :)

Set up a clear scope of work and schedule regular video check-ins with photo updates.

Potential Equity is not skin in the game.