Basically they just want you to email them for info, and in addition to somehow getting you "exclusive" probate leads, they are selling the associated direct mail service as well.

I've already made my commitment and had it accepted.

I also think it would be acceptable to ask when their award review is to be conducted,  in case they lose the benefit during your lease.

Just let them know that a pattern of long vacancies, overruns on turnaround costs, and poor communication are not something you will to accept as an investor. 

If that baseline average is an acceptable figure, then go a few notches up from there with your design and amenities and you should do well. 

Tenant also agrees to the following:-All drains, waste pipes, and plumbing are accepted as clear by Tenant at the time of occupancy, and any material blocking them after occupancy shall be repaired at Landlord’s cost, unless determined by repair person that such blockage occurred during the time Tenant controlled the Premises and due to some fault or negligenceCOVENANTS OF LANDLORD.

So, when a CASH purchase offer came in, it had a good possibility of being accepted even if it was (theoretically) 50% less than “creative financing” offers. 

However, their 38 page Prop Mgmt Agreement for OneRate is daunting--it lists many exclusions to their obligations such as any damage caused by force to a surface (whether from tenants, animals, roots, wind or other force of nature, etc).

Hey Justin, You sound like a prime candidate to take advantage of section 121121 qualifiers Must live in the home in the past 2 of the 5 years 24 months non consecutive required Must have owned the home for at least 2 years Only one spouse needs to meet the ownership testBoth spouses need to meet the use test Neither spouse has excluded a gain / used section 121 in the past two years Must file jointly for the 500k exclusion

Most also fail to understand the exclusions within an insurance policy.