Changes to the custom search are easy to make.

It can also handle inbound customer service calls & converses like a person rather than a robot.

UPDATE: I asked PriceLabs help about this, and they can do some work on their end to tailor a comparables set for the customer, so I am pursuing that.

I also paid like 5k to have it all custom built out for our specific use. 

I'm going to talk to customer support with both companies again, but thought I'd check on any thoughts from those who might have had personal experience with either company or changing programs in general.

I could pay a regular marketing firm to build a site, but since so many STR owners have this need, I have to imagine there's an off the shelf option rather than having a custom site built.

Even deleting the Builder left me 30% higher than I expected on this small, custom home. 

I'm hanging in there and building a strong relationship to build my rental portfolio and care for my customers. 

I recently came across Saskatoon Cabinets and was impressed by their kitchen cabinet renovations and they do custom cabinets as well.

It could be worth considering a shot at an actual software solution built for DIY landlords (1 - 15 units); one that helps you to automate your own rental process (ie. compared to other tools, one that helps you to actually get it listed on 10+ major listing sites, allows you to schedule showings, provides you with super thorough tenant screening options, online digital leases which can be customized and help you by breaking out those fees, automated maintenance tracking, and fast rent collection which also offers your tenants the ability to report their positive on-time payments to the major credit bureaus; just another positive reinforcement/added incentive to get them to make those payments on time).