The first week of the month is the busiest week because of the rent collections and there is a lot of communication from tenants that are going to be late.The busiest is a day like tomorrow, the 1st fell on the weekend, so, it will be extra busy

Most tenants don't really want to talk to their landlord-- when they need to communicate, they would rather email, text or put in a problem ticket.

Create a clear SOWHave a written ContractAsk for proof of Insurance/LicensesAgree on strict timelinesEstablish communication preferencesAdditionally - Create Incentives for meeting timelines.

Your offers, how they are presented, how you communicate them, what terms are in there, the disclosures or requests you put all make an impact on how you and your offer are perceived by an agent and thus to the seller. 

Or you can have an assistant share the credential, so they can handle the communication on behalf of you.

Poor Ann and I were having great difficulty communicating with each other.

I don’t have any written communication where I asked to remove instruments but I did it at phone to person who worked for rest of thing at my home.

They want stellar performance on: 1) listing, 2) screening, 3) leasing, 4) inspections, 5) maintenance, 6) lease enforcement, 7) communication, 8) liability mitigation, 9) tenant management, 10) market trends, 11) technology, 12) move-in / move-out process, 13) handling/disposing of tenant property, 14) resolving disputes, 15) vendor relationship and management, etc. 

Our system logs ALL communication, including missed calls and attempted chats, and we have no record other than this one instance.

We learned the importance of clear communication and collaboration throughout the renovation process.