Too risky with an office supply as a major tenant and the waterfall is not very investor friendly.

The feedback of a good mentor familiar with the area should calm those fears quite a bit.

Calacatta quartz w/ waterfall in the kitchen (2 tone cabinets), GE Cafe appliances, hardwood floors, iPad station to control the new A/C we put in, SkyBell video doorbell.

It may be a good idea to update the lease for your next tenant, so that the next tenant won't be encouraged to engage in any shenanigans accusing a plumber of theft and trying to drag you into it (or, if they do, you can calmly point to the lease and wish them good luck).

Let them vent their frustrations without interruption.One of them or all of them will storm out in protest.Don't follow them out,let them stew and calm down on their own.It may take a few days or even a couple of weeks and another insurance payment for them to realize you are offering them the best chance to get this property of their backs.You need to make a good deal,not let emotions get you into a potentially money losing situation and destroy your family ties.Believe me when I tell you that.

for a screaming rate with a 14 year break-even because they are 100% certain that this is the home they will die in (I tried to calm them down, I personally disagree with this, but they insisted and ultimately The Consumer is Boss).Flippers who are only going to own the place for a few months, let's turn it all the way to the left.

TakeawaysSigning the mortgage was also one of the most terrifying things I had ever done, but knowing the market, running conservative numbers, and talking with someone that had done it all before helped calm the fear and got me into my first deal.

Keep it calm, professional, and collective.

I just left the seminar today, I am thankful for the review that I read on BP which kept me calm,  focused and aware of the sales pitch.  

I've done that and when they get to know you a bit you may find that they are "cool" and so are you and they may calm down a bit.