In return for excellent service I'll be offering repeat business and I'll happily provide referrals to my existing investor network for those top performers. 

That's your job. you should be inspecting the rental at least once a year and looking for things like this that could cause problems.I'm curious why your caulking is completely gone if this is "newer" construction.

The owner didn't have to deal with any of it, as we offered to take care of it for her.

It potentially offers legal protection.

Our ability to offer cash and close quickly gave us an edge, allowing us to secure the property under market value and position it for a seamless resale.

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(So therefore we wouldn’t have to pass on the cost of the repair to him ie. the tenant).Now, several months later, I contacted the contractor to ask if he would be to provide a price estimate for a different job at our house.

Anyone that has sold items privately would have countered any offer. 

I don’t know what’s going on of course, but I can offer the possibility that the seller tried to negotiate the bill down and the contractor realized he was being squeezed so he took action.  

The offering would be at 490 units at $1000 unit