They ultimately didn't even refute their own incompetence, yet refused to offer any discount until I hinted that I'd be willing to take legal action against them.

The other 1% are constantly reviewed by licensed Realtors, large wholesalers spending $20,000 monthly for marketing, numerous platforms and services selling leads, fix n flippers, syndicators, investment funds,  and “opportunistic” buyers such as myself with millions of dollars in cash to close any discounted deal in less than 48 hours, if need be.  

Would he have offered you a discount On his services if there was a downturn in the market and you lost money?

I would stay away from long term contracts and pay by the month to start if you are using a service and then after you have real world experience with it, you can sign on for a year for the discount.

You should obviously get a 5% discount if there’s not a realtor involved. 

Yes, discounting the rent for a person for their eyes and ears on the property is worth it's wait in gold- but make sure you choose the right person, not necessarily the person that talks the most! 

I believe we are building more than enough apartments and once these all come online and can't get the Class A rents they will start offering discounts, concessions, and amenities that others in B or C cant.

You’ll get an automatic 20-40% discount (tax deduction) off the rates which might make doing it yourself not worthwhile. 

I still have get enough money together to close.And the owner is selling everything so overall he probably will discount it more if someone buys everything.

If it's beyond normal, do I just charge what it costs to fix it or do I have to discount the cost for "normal wear and tear"?