Be swift, polite, firm and fair.I would be careful about using email.

I appreciate the info and the swift response.  

And, yes, I need encouragement, and sometimes a swift kick in the pants.

The key is to act swiftly in every tenant situation to reduce your risk of losses and train tenants to be what you need them to be to survive.

The above quote is from an article linked in this threadThis is why I repeatedly point out that the appreciation is better in Detroit than anywhere and the cash flow is a magnificent bonus.

Kansas City (MO, not sure about KS) is landlord friendly and has a relatively swift eviction process.

@Maurice Smith well this job was pretty swift cosmetic and I am the contractor.

Consumer insurers, like auto insurers, handle claims with fairness and swiftness because they fear consumer and regulatory backlash if they do otherwise.Commercial insurers, in the last ten years, have taken the approach of deny every claim, UNLESS the claimant is represented by legal counsel.

I'm sure he will be swift.

And of course, the court will want to know what monetary damages she or her son personally incurred by her son living in my unit for 9 months, despite my allowing them to break their lease and leave owing me $_____________ in unpaid rent.The court, will also be made aware that not only was I unaware that the son was severely asthmatic, or that there was any supposed smoking going on in my rental, but that despite these facts, when the son advised me that there was smoke in the unit, on his word alone, I addressed the matter of supposed smoking in the rental with a swift and firm hand.And of course, you can explain to the judge why you are filing this type of frivolous case in his/her court.Please inform your client that should she pursue a court case, I will counter-sue for breach of contract, for all rent due on it, for filing a frivolous lawsuit, and anything else my attorney finds appropriate, and I will be asking the court to have her pay my attorney fees as well.Any further communication I receive from you will be forwarded to an attorney.Most Sincerely,YouYep, I'd probably send this letter :-)