What form of contact do you prefer (email or phone)?  

If you want to email me, I can send you a document with the bullet points.

I originally thought this would be a low cost route to documenting the issues and alerting others.

I sent multiple emails to Zillow in the last 24 hours but without any response.

Just email the CEO

I email or text them once again to let them know in writing when I will be filing a forcible entry and detainer (eviction) action and let them know that time is short but they can still avoid the consequences of a damaging eviction filing.

Get their email addresses and draft the documents. 

Getting less every month is still generally more cost effective than dealing with a tenant that stops paying or causes damages to the property.However, if you do decide to change your selection criteria and you are worried about fair housing, the main thing is documentation.

Do I provide my own document for what we're asking for that includes loss of use (and compensation for my time)?

My email is my first name and last name with a period in between @oxfordhouse.org