Take care of any reasonable property related issues quickly and expect your tenant(s) to take care of their responsibilities quickly also. 

Be a good communicator and responsive to tenant's reasonable requests.

Most of the time the tenants are responsible for the deposit.

You want an accountant who can help you strategize and who is responsive when you want to know the consequences of the financial decisions you are making throughout the year.Good luck.

Thank you both for your responses. 

Is it my responsibility to deal with this ?

Here’s a concise response for the post:As a CPA who’s been doing accounting since 2013, I always recommend QuickBooks Online for real estate investors because I find it to be the most user-friendly.

(Okay, I’ll back off on the family and friends.)When I dedicate 45 minutes giving thoughtful advice in response to a DM, and the person doesn’t even respond with a thank you, they should owe me $125.

@Chris Clothiers Thanks for the response.

Trying to contact support with no response.