I have experience in hospitality and customer service, and I'm a fast learner.

VRBO now states there is no longer an annual subscription available for new customers. 

TX in advance for your inputWe use Zoho and you can customize it however you want. 

Costs of doing business are charged to the customer in one form or another .  

Changes to the custom search are easy to make.

It can also handle inbound customer service calls & converses like a person rather than a robot.

UPDATE: I asked PriceLabs help about this, and they can do some work on their end to tailor a comparables set for the customer, so I am pursuing that.

I also paid like 5k to have it all custom built out for our specific use. 

I'm going to talk to customer support with both companies again, but thought I'd check on any thoughts from those who might have had personal experience with either company or changing programs in general.

I could pay a regular marketing firm to build a site, but since so many STR owners have this need, I have to imagine there's an off the shelf option rather than having a custom site built.