Do I send them a letter, and then follow up with a phone call?   

@Cory MeliousMy next phone call would be to an attorney.

I get pretty good returns and I have had very good luck with tenants with solid screening and income threshold minimums.

I feel my largest use will be online rent collection as well as tenant screening.

That way, you're getting paid without having to interact directly with the tenants, screen them, collect rent, drama, etc.

I absolutely collected first, last and security for my class-C rentals until NYS prohibited that practice back in 2019.Many tenants cannot manage their money properly, so this mitigates the issue of not being paid last month's rent when they need to move and the new landlord is receiving those funds they have allocated for their housing during the last month of their stay.This was also helpful to me to pre-screen who has their financial house in order and had saved for their moving costs as part of their planning.If I still could, I most definitely would - without exception.

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean?

I would probably lean towards letting them out and waiving the fee in return having a conversation with them in person or on the phone that they're giving you their word that everything will be out 100% and everything will be spotless.

In Washington, where I was previously licensed, I had easy access to phone numbers for expired listings right on the MLS, making it straightforward to cold-call expireds.

Few renters attend the court hearings, with many instead calling in by phone.