Only in an analytical way.In case you don't read my full post, I want to respond to your comment about legality right here. 

We have even first-responder equipment ready (carpet fans, dehumidifier, puddle sucker pump etc) to deal with the issue quickly and curb the damage, before we get the contractors in to do the repairs.

I see Jeff S. responded he is one of the most experienced lenders  PM  lenders who owns his own company here on BP..

They pay their rent on time, but have not responded to any emails since October.

Ok Joe, dm me for their contact and you can run with it…   I was simply responding to the pictures and the commentary of your original post. 

Again, I am learning through all of this, and I just appreciate your responding to me! 

I would absolutely counter with a price closer to market and see how they respond.

I do appreciate you taking the time to respond regardless.The IRS specifically calls out owner distance from rental and having a property manager as a red flag that owner isn't materially participating.

@Jason Wray, thank you for taking the time to respond this makes a lot of sense.

Rent was due by 5th but no communication on late payment and is not responding to my text/emails.