There are still tons of MLS deals getting done regularly. 

And then finally, there is always the option to just claim the regular standard mileage deduction rate of $0.67/mile. 

How do other regular condos perform versus them? 

I fire clients regularly. 

We used to provide washer and dryer, but tenants washed greasy, oily work clothes leaving the washer unusable until cleaned, or clogged the pump requiring disassembly to remove obstruction.  

And that's not even taking into account the regular tenant BS.

I am wondering what it takes to deliver a higher customer experience, equivalent to receiving a warm wash towel at a restaurant table before you eat. 

Might be an additional cost there.If units are updated, capex items look good, leases and tenants look solid, and there are no other regular expenses besides the 5200 in insurance/property taxes then I like this deal.  

Power washing the exterior, repairing the driveway, and painting the front door What was the outcome?

They have to take it out within 10 years, add it to their regular income, and pay taxes at the highest bracket in their life.