You’ve developed a moderately fast wealth accumulation strategy that’s relatively low risk, enabling you to ride out down cycles, negative cash flows, unexpected necessary expenditures, etc.  

I did some research first to see if they are even legitimate and what their reviews are like.

This is for many reasons, some legitimate and others just excuses or racial profiling in a different form.

I'm attempting to get it zoned to enable building a duplex. 

Instead trying to bait people in just go answer legitimate questions using your experience/knowledge and demonstrate the value you bring.

no argument from me.. but I think they do that to legitimize the company/loan product.

There were a myriad of reasons for these things - some excuses, some legitimate - but the reasons don't matter, only the results matter.

Consider having a lock that can be easily rekeyed or a pin code enabled lock such that you can easily change things, especially after a drama filled hissy fit where one tenant suddenly leaves out of anger/frustration.8.

Besides, anybody can just come and take whatever they want, I would not have any proof.I would like to get my keys back by giving them a legitimate reason without getting our relationship gone bad. 

I have just received the same callThis a legitimate business model for a STR company, but the website raised a lot of red flags and I would not feel comfortable doing business with them.