@Yooni Choi managing from out of state (OOS) with ZERO previous landlord experience - probably won't go well.You WILL make a lot of mistakes that will cost you money.

I am doing my best to accommodate and fix the insulation as well as see if there are programs in place to lower the cost. however i want to be firm with tenant as they are not compliant with paying rent because of the cost of the utilities.

It’s a smart way to get eyes on the property without being there yourself.When you’re working with sellers, what’s been the most effective way for you to establish trust remotely?

Quote from @Will Greenlee: I would agree with @Drew Sygit every software has its kinks and this one along with all the other ones started somewhere.. 7-8 years ago Buildium was less effective than it is today, and now it is a lot better.

It has good integration, is cost effective, and the direct booking feature is pretty good!

Be conservative on your rehab budget, rehab timeline, holding costs, etc.

The masterminds often encourage students to finance the new-car like entrance fees on a credit card, on the promise of just a single deal covering all the entrance costs. 

We get just as frustrated because the system is a bit "broken":(I believe the team is in communication with you about your options - just be sure to also let us know your choice to secure the property to deter squatters as cost-effectively as possible.

It also saves you some costs, which is helpful when you’re just starting.

There are also some benefits to leverage such as tax breaks that lowers the effective cost of borrowing the money.