Legally speaking, if you sign the form for dual representation, you may get an impartial agent, but even that is unlikely.

Him and his staff were easy to work with and knowledgeable.

They either didn't have a design person on staff, or they wanted to design it for me and do all the work (can't use my own contractors).I'm trying to find someone I can pay to come and tell me what to do to a home to bring it up to date.  

CL was developed for local use and users/staff take that seriously.

To play devil's advocate a bit, the disadvantages may be (1) keeping the integrated team busy, having enough in the pipeline to fully utilize your staff and run efficiently all the time, and (2) when the market goes south, and it will, if you employ a lot of people, it's really hard to downsize quickly enough to stay efficient.  

@Tim Vanden ToornI just contacted your staff.

I should mention that I was laid of as a Junior staff accountant recently, and while I don't have experience investing in real estate, I do have experience in real estate accounting for various multifamily properties which were owned by my old firm's clients. 

The staff has always been quick to respond to emails and questions and they are willing to help you out.The downside is that you are on your own for everything.

However the large management co. would also have placed staff onsite due to the size of the property.

We have a staff of 5 full-time rehab contractors and buy mostly very distressed properties and hold for rental income.