Maybe it has more to do with the software than the company (although their customer service sucks), in which case you might run into the same issues with other emulators, but it has just been constant headaches.

Using a family address could expose you to unnecessary risks in the event of any legal or financial issues related to the business.Additionally, these virtual offices often provide extra services like mail and package handling, telephone answering services, and access to meeting rooms, making them a more professional and practical solution.

See the old mom-and-pop investors in their sixties that you are trying to buy off-market properties from.This is like people who buy for cash flow but don't realize that with the best cash flow comes capital expenditures and tenant issues.

Quote from @Gregory Carter: I have this same issue.

We consider this issue closed.

So, the actual seller is probably not the issue here.

@Craig Oram this is a common issue.

We had an umbrella policy and never had an issue.

My issue with last few years is sellers were comping to asset valuations in lower interest rate environment.  

So far, I've rated Evergreen and FCI lowest based on a number of reviews on different platforms that have consistent negative reviews mentioning certain specific issues that I find concerning (this is after accounting for the inevitable disgruntled customer/borrower who gets unjustifiably upset).Are you able to share any of your information?