4. customer relationship - keep your old customers.

While no company is ever without fault or perfect, we certainly pride ourselves on serving our customers very well before, during and after a purchase.  

Charlie  Hi Charlie, thanks for being a BatchLeads customer.

maybe i need to do a fast flip or two....but I don't have the cash to throw at that.One day it is my hope to have a business with three tiers:  Custom Homes, Rental/Flip, and Handyman

Any purchase agreement can be assigned, but it's a good idea to customize your purchase agreement.

I'd see if you got a warranty. in all of our new builds we actually have the deal underwritten by an external builders risk policy by an insurance company as a smaller builder it hedges our risk and helps the customers be very happy. it's typically 0.5% of the purchase price.

Is a terrible company with horrible customer service.

Additionally, i have contacted customer service and they have not been able to give any support other than asking for the same information over and over again. 

What do you do to provide excellent customer service to your tenants?

The fact that you state something cant be done shows your lack of effort to spend your customers wisely!