I figure if these issues happen in the mere beginning/inquiry stages, how are they going to effectively screen/place tenants & manage my properties?

If you do the latter, you need to screen the new person the same way you did the first person.

Other repairs since the new tenants moved in include, a sliding door lock replacement, drywall repair from a roof leak, 4 cracked windows, a broken front door handle, light fixture replacement, blinds that are longer than the window, window screens and now a ceiling fan making grinding noises. we're about $5000 into repairs/replacements right now since the tenants moved in.

Its more of a screening tool so that you don't have to deeply analyze deals that likely won't cash-flow. 2.

They don't know how to screen applicants and choose the wrong ones.

And because they are using screen names like, “Loanman,” and “Edible Investor” they can just spew their trash without any accountability.

Quote from @Preston Gealy: It's impossible to answer without seeing your entire lease.You have a Pro account, which includes the Lease Agreement Package under "TOOLS" at the top of your screen.

So, the first question they usually ask a PMC is about fees - instead of asking about services and HOW those services are executed.EXAMPLE: PMC states they will handle tenant screening – what does that specifically mean?

You’ll have to follow up with Furnished Finder leads and guide them through your screening process.

There can be gold in knowing their social handles, both for screening prior to approval and to attempt contact if they disappear.