I doubt it will get worse. 

My suggestion would be to cap your utilities at a certain amount and have Tenants pay anything over that amount.That will help you manage your expenses, and also allow Tenants to gage their usage each month, and make adjustments if they don't want to go over the allotted amount.As far as collection, provide the bill showing any overages and just have them pay for it along with their rent. 

REI Central will be the first Thursday of the month.

All of the partners I've onboarded over decades start out great, only a small number will go the distance.

With the numbers you provided above, you will have to ensure you have healthy reserves.

I'm afraid they will squat if I attempt to get them out. 

But that frustration will kill you.

But will do, thank you. 

Rewey: Great post topic...I'm going to pop some popcorn and will be back for the show.Just to get things rolling.

Do you plan to scale this year and if so what type of properties will you be targeting?