@John BertolonYou are in the customer service business.

Purchase price: $1,150,000 Cash invested: $300,000 Sale price: $1,628,000 Built in 1890, this Old Victorian was converted into a duplex in the 70's by a talented architect who made some unique and extraordinary custom design choices (read vaulted skylights) that made this property truly one of a kind.

I think you covered a lot of things already I was going to say, especially amenities and customer avatar.

Spent a lot of money on a useless custom floorplan and various surveying costs. 

Some locations may have "pockets" of high density student housing that proves to be more popular than a house across from one section of campus.

When I reached out to customer service they said this is a glitch they are aware of and in the process of fixing for Bigger Pockets customers.

As a full service design-build firm, we are capable of so much more (full custom new builds and large scale renovations and additions). 

My concerns with selecting a servicer are the following: customer service, access to funds, access to education materials so I can learn how to stay away from prohibited transactions.

Sounds good, will send you some feedback on a couple reverse 1031 exchange providers that our customers work with. 

I went all in on this strategy, buying and living in what I thought was the best of my D class properties, following the popular "house hacking" strategy often talked about on BP and other places (terrible idea).