We speak to them at least monthly by providing monthly financials and we'll have quarterly reports that detail the condition of the property (it also details if the tenant breaks something).Transparency is another big one and it's the biggest disconnect between owners and PMs.

When I was new I tried to figure out why there was such a big disconnect.

One leg was bad in the disconnect and half the breaker panel was dead.

Electrical costs go along as there will need to be a disconnect at the condenser(outdoor unit) and power to each head.

What do you think the is disconnect?

Sometimes 90% of the phone numbers i got back were disconnected or belonged to someone else.

Obviously what you're doing isn't working which is why you made these threads asking for help...I don't think YOU are understanding my point that's where the disconnect lies.Also please don't tell me what I'm doing isn't working based off ONE example.Why don't YOU contribute to the thread by simply giving me an example of YOUR criteria?

Disconnect 2-3 wires with a screwdriver and 2 screws that hold the electrical part to the mechanical part. 5 minutes.

People are always disconnecting and placing them in a drawer.

I'm inclined to think somehow the ductwork maybe got disconnected from that particular room and the heat is just blowing out another opening.