I got a notice saying "Don't worry, your payments will automatically be transferred to us", however my bank didn't recognize the new servicer's info and the payment didn't go through, making us late and again dinging our credit and triggering late fees. 

Did you pull the trigger on one?

Investors aren’t acquiring fractional property ownership but are instead buying income rights, meaning the arrangement avoids triggering real estate co-ownership laws or property title issues. 

If you feel they're being too harsh, think about their intent.

Found my deal on Zillow, ran the numbers, pulled the trigger and flew into town to do some of the work myself with the help of some family with experience fixing houses.

One more tip – people remember stories that trigger their emotions.

They both are nurses and didn’t pull the trigger.  

On most small MF that get listed for sale, the owner lost interest years ago and management attention is in a steady decline until something triggers the sale.

You just got to pull the trigger and learn as you go and adapt as issues come up.

If that's the case I would strongly suggest building your team before pulling the trigger on an Airbnb.