I have heard the 16% solution mentioned. 

@Gary Abrams A cloud based solution would work really well in your scenario of having other family logging in and helping with management. 

It's a simple solution, get more info.

They still owe the back rent as evidenced by the fact that your resident gave you a credit card authorization.If CFPB doesn't have a solution, then you have to decide if going to small claims court is worth it.

Give me the horse and buggy vs a self driving car with immature software and sensors any day.My point is you should use as much technology as you can to make your life easier without going beyond its limits, and in the meantime always be on the lookout for new solutions that solve problems without creating new ones.

@Jonathan Chan I have a solution for your problem.

We haven't found a good software solution for the financials. 

But if your budget is tight or your home only needs minor updates, your real estate agent can help you think outside of the box by suggesting simple DIY staging tips to help your home look its best.Bottom LineStaging your house properly can make it much more attractive to buyers, but it’s not a one-size-fits-all solution, and every home shines differently.

Quote from @Pavan Kumar: Quote from @Kyle Mccaw: @Pavan KumarWinter is indeed tougher for rentals, but taking your listing down isn’t the solution.

I would be very careful in working with a 1031 Exchange Qualified Intermediary that provides ("sells"0 replacement property solutions as part of their services.