Communication via email has been excellent as well! 

I was with them for 3 years, and during that time got 0 money on my investment, and the communication was not great. 

My guess is that you will pay less per month with multifamily than a single family. 7.

Wife communicated that she has vacated the unit.

The owner had her own listing set up on VRBO and has given me the username/PW to be logged in and responding to inquiries and managing guest communications.

Communication is the key.

I never said you can't make money buying entry level single family homes in the Midwest or any market for that matter....but the investors who are most inclined to succeed are the hands on operators, not the passive investors or those paying retail price for a turn key in a lower tier neighborhood with no barriers of entry.

There were some communication learnings on this project where I acknowledged to emphasize expectations.

I kept in communication with her via text messages until the plumber was 10min away.

There are lots of helpful tools like a customizable pre-screening questionnaire, text/email interface to communicate with leads, and a database to keep leads organized.