There just seems to be a lot of credit and/or background issues with prospective tenants.

The promise for the prospective agent to represent every flip from the buy side to the sell side is only as valid as the agent's due diligence and work ethic, and trust would need to be built in the process. 

That kitchen looks good but needs more stuff so families can cook and eat there.I think you guy look good in the photos, but it can be a turn off to prospective guests so I would remove those.

Since I am having my prospective tenants cover the cost I would prefer to have the lowest cost option that gives you the most bang for your buck, but at the same time I want to be sure that what I am paying for is reliable.

You can then give out codes for self-showings, AFTER a prospect meets your basic screening requirements.

Despite having photos available, many prospective tenants still prefer to see the unit in person to get a better sense of where they'll be staying. 

Of course, you can always contact a prospective fund operator directly and ask them your own set of DD questions (ask for their track record, properties that the fund has acquired thus far, performance of the fund, past funds that have closed to investors and how they have performed, etc).  

I now inform all prospective buyers ahead of time that I will send my painter in as a 1 time courtesy once they complete their move-in to touch up hallways.

Matt--what actions/behaviors did you observe that caused your "spidey-sense" to tingle on this prospective tenant?

And if someone clicks to schedule a showing it has a form to capture there information that goes into a crm that then starts a "prospect tenant" followup campaign including response text instantly to interrupt there search knowing we got there request and check there e-mail where we send followup information, links, directions etc etc.