@Jules AtonWe have started marketing to our guests as it is cheaper to keep a customer than to find a new one.

I have a ton of customers in CA that have purchased in all over Middletown, OH.

With the limited access in Yardi, you won't be able to adjust account trees and create multiple customized financial statements. 

But that doesn't mean you know the right ingredients or can assemble it without disaster.

You are basically a retail customer at that point.

(We are working on a generalized survey to collect info on our buyers/potential buyers so we can make sure we understand who our customers are while trying to dial in their preferences and patterns.)You are doing great things. 

Don't try to get rich on one customer.

Let me just lead with EXCELLENT customer service.

I think making it more generic and less custom is the safer bet.

So yeah, my experience has been outstanding and they customer service has been exemplary.