To communicate that a candidate doesn’t meet your qualifications without violating fair housing rules, you can simply focus on the criteria rather than the individual.

@Tom Dieringer After purchasing my first property in 2024, I acquired most of my short-term rental (STR) knowledge from The Short Term Shop, which included maintaining respectful communication with guests, keeping calendar availability up-to-date, and ensuring high-quality listings.When I initially began May of 2024, I opted to list my property exclusively on a single Online Travel Agency (OTA) - Vrbo.

The managers are non-communicative.

The owner had her own listing set up on VRBO and has given me the username/PW to be logged in and responding to inquiries and managing guest communications.

Focus on the numbers rather than emotions.

It took more time and back and forth communication than was needed, and compared poorly with other refinancings we have gone through.

I've had so much emotional and financial stress from this house after I moved out (mostly from a mean and very demanding tenant).

Quote from @Samuel Kim: Quote from @Tim Delaney: Does she handle all the tenant communication?

You can often get better rates with a national lender, but the customer service is non-existent, communication probably sucks, they may ask for the same documents multiple times, etc.

If it is a normal occurrence I would be concerned, connect with local boots on the ground before doing anything out of emotion.