They listen to what you suggest and continually improving their software and processes.

I've never had property managed by them, but I have a franchise in the PMI system and know their systems and processes. 

And using the process buy a new property or properties that you also intend to hold for investment use.The issue for you might be that you purchased this property with the primary intent of selling. 

It is crazy how similar my process has gone.

Make sure you understand exactly what they want to see and when, all through the build process.

My wife and I are in the process of looking for our first investment property and look forward to networking with the BP community.

Give it a read, and you'll have a fair understanding of the process. 

Ineffective or Absent Conflict Resolution ProcessEvery successful group of people needs an effective conflict resolution process characterized by:simplicity to understand and remember;quickness to start and complete;a clear vocabulary.My company, Livingsmith uses and recommends the 5-on-5 Process for conflict resolution in co-living homes.2.

Make sure it explicitly explains the process for termination if you are unhappy with their services, especially if they violate the terms of your agreement.3.

Quote from @Michael Overall: Good day, If an investor has 10 rentals and wanted to over time sell them and put the money tax free from a 1031 toward a large purchase is there a process to do that?