I do not know how they are handling new customers verse the Midland existing customers.Regarding the customer service it seems the people I dealt with are still employed and only my "personal rep" as it were, was promoted and another took her place.

At minimum, I am looking for the name of the deceased, a name of the personal rep/heir, and a name/contact for the attorney involved. 

Quote from @Justin Landesman: @Lina Truong definitely submerse yourself in MTR learning for at least 2-3 months.

Usually, the confidence comes from more reps (seeing more homes and being more of an asset hunter not a spreadsheet warrior) and going to local meetups so you can meet all the other people nearby who are doing what you can't get yourself to do.Ok Elizabeth, Ready for it? 

It may be that they are underwriting the property at a significantly different valuation than what you are using or that they feel that you or the deal is excessively risky.Great advice here, and a good HML will have an account rep or someone to communicate with you through the process so that you know. 

One of the REPS cases (I forget which off hand) they were basically like...petitioner states they spent 8 hours on X date supervising painters at the property and we find it highly unlikely that anyone would sit and watch paint dry for 8 hours. 

In the past I would often show investors 1-2-3 properties without a buyer's rep agreement as we got to know each other. 

Quote from @Justin R.: Quote from @Max Emory: Hey @Heidi Kenefick, for your master accounting software I recommend QuickBooks Online.

Quote from @Justin Cothran: @Marcus HillSame position here.

I guess I should ask around some more just in case.