Hi @Tanya Maslach,Here’s a visual workflow chart for managing your first MTR:Lead Vetting (Turbotenant): Screen and manage tenant applications.Acceptance & Move-In Prep (Hospitable): Assign cleaning tasks, manage reminders, and handle cleaner payments.Tenant Communication (Hospitable): Automate all tenant communications, such as move-in details and reminders.Rent Payment (Turbotenant): Track and manage rent payments with reminders.Hope this help's from one integrator to another 😀

Definitely check in with your lawyer to make sure everything’s above board, but these steps should help you handle the situation while keeping the tenant relationship intact.Hope this helps!

.: Quote from @John Underwood: I provide cable channels or you tube TV.How are you handling YoutubeTV?

I am a licensed REALTOR and handled the deal myself.

@Renay Reese@Nathan G.I used to take the whole “I am a tough guy and can handle myself” attitude until I was actually assaulted by a tenant.

Would love to hear how qualified Real Estate Professionals, handle logging and whether anyone could share their worksheet template or maybe even suggest an awesome app to use. 2. 

She said just to send all the paperwork and calls to the insurance company and let them handle it.I contacted the lawyer, advised him to send all correspondence and make phone calls to the insurance company.

Just be sure you can handle the negative cash flow for now and have a strategy to improve it later, like refinancing or increasing rent.

Any advise about how to handle this situation?  

Most major metros can handle MTR only and STR only--- it's a strategy discussion.