I guess I am late to the party.. anyone else work with Chris on a "positive solution" yet? 

The Airbnb account they presented as reference had low customer rating.

Basically I think what you are asking here would be easily provided by a better software solution chose by the PM, and I would question now other business decisions made by the PM.If you are looking for more than just what you indicated here I would eitherr direct you to self manage or hire a limited service PM. 

If you don't want to deal with guests in what is a customer service oriented business, then that means it is time to get out.

Company needs to have been in business under the same name for at least 10 years and contact previous customers as well or visit current jobs that they are working on. 

The right solution will vary for person to person.

Again, I have no idea. that's a much more personal decision, and that is probably why Jonathan Greene asked for more information from you about your experience level, especially since you wrote "I am totally out of my league understanding the possibilities of an MTR".To be successful in the MTR space, I would recommend that any owner or operator strive to provide the best customer experience possible.

There are some potential downsides to a TIC, but they can be an effective solution for the right situation. 

Second is that you can ask questions and get more detail to understand the issue and possible solutions.

It's still a viable solution to your problem.